{"id":411,"date":"2015-01-22T22:08:43","date_gmt":"2015-01-23T03:08:43","guid":{"rendered":"http:\/\/bendroth.org\/?p=411"},"modified":"2015-08-27T22:09:18","modified_gmt":"2015-08-28T02:09:18","slug":"what-business-are-we-in","status":"publish","type":"post","link":"https:\/\/bendroth.org\/?p=411","title":{"rendered":"What business are we in?"},"content":{"rendered":"<p>Churches are primarily, if not exclusively, in the people business. We gather, organize, and manage people to help them grow into faithful disciples of Jesus Christ. Others might argue, well that\u2019s beautiful idealism, pastor, but the church is still a business. We need to raise money, pay salaries, and keep the buildings in repair. True enough, but do those two concerns, building people and maintaining an institution, have to be mutually exclusive?<\/p>\n<p>Peter Drucker, whom <em>Forbes Magazine<\/em> once called \u201cthe most perceptive observer of the American scene since Alexis de Tocqueville,\u201d doesn\u2019t think so. Listen to his sage summation of business principles and see if we can learn anything for the church.<\/p>\n<p>The mission comes first. The mission of nonprofits (including churches) is changed lives.<\/p>\n<ul>\n<li>The function of management is to make the church more church-like, not the church more business-like. (What if our boards and committees, for instance, became small groups for spiritual formation?)<\/li>\n<li>An organization begins to die the day it begins to be run for the benefit of the insiders and not for the benefit of the outsiders. (Heaven help us if the church becomes just another club!)<\/li>\n<li>Know the value of planned abandonment\u2026you must decide what not to do. If a program has run its course, let it go.<\/li>\n<li>Know the value of foresight\u2026you can\u2019t predict the future, but you must assess the impact of present events on the future.<\/li>\n<li>Focus on opportunities, not problems. Most organizations assign their best resources to their problems, not their opportunities.<\/li>\n<li>Management is a social function and has mostly to do with people, not techniques and procedures.<\/li>\n<li>People decisions are the ultimate mechanism of an organization. That\u2019s where people look to find out what values you really hold. (If procedures, programs, or protocol are more important than people, then something is out of whack.)<\/li>\n<li>All work is work for a team. No individual has the temperament and the skills to do the job alone. The purpose of a team is to make strengths productive and weaknesses irrelevant.<\/li>\n<li>The three most important questions are: \u201cWhat is our business?\u201d (Calling people to faith in Jesus Christ and shaping them into faithful disciples.) \u201cWho is the customer?\u201d (Church members and attendees, spiritual seekers, and the un\/de-churched.) and, \u201cWhat does the customer value?\u201d (This is all over the map, but if we plan everything for insiders, we will never attract outsiders.)<\/li>\n<\/ul>\n<p>I think this is a pretty good list of principles to help keep us on the target of our purpose. As we think about defining a vision and a strategic plan in preparation for calling a new pastor the first question we need to ask is, \u201cWhat will it take to reach our goals?\u201d not \u201cWhat will it cost?\u201d And as we think about programming we need to ask, \u201cWhat do we do well and how can we strengthen it?\u201d and \u201cWhat has outlived its usefulness and is it time to let it go?\u201d Idealism and realism can be friends after all.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Churches are primarily, if not exclusively, in the people business. We gather, organize, and manage people to help them grow into faithful disciples of Jesus Christ. Others might argue, well that\u2019s beautiful idealism, pastor, but the church is still a &hellip; <a href=\"https:\/\/bendroth.org\/?p=411\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-411","post","type-post","status-publish","format-standard","hentry","category-articles-2"],"_links":{"self":[{"href":"https:\/\/bendroth.org\/index.php?rest_route=\/wp\/v2\/posts\/411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bendroth.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bendroth.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bendroth.org\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bendroth.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=411"}],"version-history":[{"count":1,"href":"https:\/\/bendroth.org\/index.php?rest_route=\/wp\/v2\/posts\/411\/revisions"}],"predecessor-version":[{"id":412,"href":"https:\/\/bendroth.org\/index.php?rest_route=\/wp\/v2\/posts\/411\/revisions\/412"}],"wp:attachment":[{"href":"https:\/\/bendroth.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=411"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bendroth.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=411"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bendroth.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}